Sherry Felix – port4u

After checking in to our rooms in Wildwood we ate dinner at The Lobster House. The rooms in Wildwood were not worth what we paid. We had lovely rooms in Maui booked by the same vacation travel club for about the same price.

My list of complaints: The light in the living room will only work if the fan is at full blast, there is no way to turn off the fan (fixed later). The window opener in the back room is broken. There is no working pool as advertised. No outdoor grills (manager put one out for us later). The kitchen sink is clogged. We had one tablespoon for two people (manager provided a spoon). The Teflon frying pan had burned on food in it and had more scratches (manager gave us a new pan). Scratched Teflon should not be used, it is a health hazard. The coffee machine did not work (it was replaced). I had to buy coffee filter papers. No salt and pepper. No paper towels (roll provided later). Scratchy thin old bath towels (replaced with equally scratchy ones). The bottom sheet will not stay on the bed (replaced with a fitted sheet). AC is so noisy because the cover does not attach properly (did not use). This “resort” is like a cheap motel.

I reviewed it on Google Maps. The travel agent said I use the place and love it. The manager made excuses though he did fix some of the issues. My criticisms made them defensive rather than apologetic and with a promise to fix all the problems.